You can explore additional Optimum bill pay methods here. As with any customer service line, you can expect to be on hold for a bit. Well, it's your lucky day. Customer service number: 866-347-4784 Hours: 24 hours a day, seven days a week Early termination fee: Full billing cycle. Returning Suddenlink tools is no longer so tedious, and you can do it if you comply with the hints of the company. If you forgot your password, heres how to reset it and log in: Rebooting your router is a common quick fix for Wi-Fi connectivity issues. US. Equipment returns including Apple TV . All services not available in all areas. Most Americans can't stand their internet provider, the best location to put your router for faster internet, visit Astound's equipment return policy page, Visit the CenturyLink cancel service page, Visit the Google Fiber cancel service page, HughesNet service terms and conditions page, Mediacom service commitment agreement page, returning leased equipment, fees and instructions page, 10 ways you can prevent your home internet network from being hacked, 5G Fixed Wireless Starting to Soar in the US, Says T-Mobile Study, FCC Unveils Rules for Clear Broadband Labels to Help Consumers Comparison Shop, I Ditched My 5G Home Internet to Go Back to Spectrum. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss your options with one of our award-winning customer service representatives. . Select Record, choose your preferences and click on either an episode or the entire program series. AT&T makes it pretty easy to return your equipment. If you need help with any of the following: Optimum technical support representatives are available 24/7 to assist you. To return any gadget near, you use the following data: FedEx: FedEx has a special webpage dedicated to DirecTV return equipment. Start your return. Tracking Number Track. See astound.com/yourspeed for why speeds may vary. No Surprises Here. Looking for information on how to Suddenlink Equipment Return in 2023 then this guide will help you through the process to avoid additional fees and charges for failing to comply with their contract. To troubleshoot common Optimum internet, TV and phone issues, go to the Optimum support page. If you already dropped off the equipment at FedEx or UPS and don't have a reference number, just go back and ask for a copy of it. Distance: 1.61 mi. Follow these 4 easy steps for returning all other equipment. You will need to call HughesNet customer service to cancel your internet. finder and visit a store in your area to return the items in person. You will need to call Verizon customer service to cancel your internet. Canceling early will result in an early termination fee. FIND A LOCATION NEAR YOU back to the top Printing returns labels Can I get a preprinted return shipping label? In his 5 plus years covering broadband, David's work has been referenced by a variety of sources including ArcGIS, DIRECTV and more. Its that simple! Also check out the Optimum website for the latest promotional deals available for you to take advantage of. AT&T doesn't require a contract for internet, so you shouldn't have any early termination fees to worry about when you cancel. Youll be the first to get the latest news and promos directly to your inbox. Early termination fee: None. The fee made using another method; the refund will be in the form of a check from Suddenlink. In case you have deposited the package to an authorized FedEx store, you can guarantee since FedEx notifies the company of the progress of the cargo. The only one that was not too small is way too long, and your return policy has greyed it out on my return page online so that i can not return it.Your little shipping label marked RETURN PROCESS is very scrunched-up. Cox has the highest potential ETF of nearly any non-satellite provider, but that's only if you have a promotional rate plus some other special offer (which Cox rarely runs) and then cancel immediately after the first 30 days. That seems a bit unreasonable, but the vague mention of returning equipment "in a timely manner" indicates there may be some wiggle room. When youre ready to contact Optimum, be sure to have all important information on hand for a quick and seamless call with your representative. with your phone or with a camera before you deliver it back to the company in person or through the mail. Astound Broadband is available at your address. Canceling before the contract is up may result in an ETF. Need help finding internet & TV providers near you? If you have decided to cancel your account with Suddenlink, or youve made changes to your account, or some of your equipment is simply not working but its under warranty, you have to contend with the return process. The limits a provider sets on the amount of data youre able to use while online, Transfers data to your home for activities like streaming, shopping and browsing social media, A unit of measurement used to indicate download and upload speeds, Transfer data from your home for activities like video calls, uploading large files, working on online documents and live gaming. Verify remote by pressing the POWER button. Facit.edu.br DA: 12 PA: 50 MOZ Rank: 71. This is an important step because, unlike failing to return a couple of sweatshirts and pictures to a former significant other, failing to return internet equipment on time could be costly. Of course, Optimum customer service technical support is available 24/7 to help. Moving or just moved? Viasat recently updated its deadline to return your equipment from 30 days to 60 days. Fee for late or no return: $300. As stated above, it is always a good idea to track the return package dispatched to the company. Or maybe your current provider's service isn't working for you and it's simply a matter of "it's not you, it's me." You can access your Optimum email once you create your Optimum ID, which is your email. Drop off the box.Securely seal the box and bring to Walgreens, FedEx Office or any authorized FedEx location. 2. Use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Find all the customer service contact info for Optimum services below. Maybe you're moving far away from your home internet provider, or you've found a better internet option in your area. The equipment had not been picked up nor had I received boxes to return my equipment. Bill pay by phone: Call 866.213.7456 to pay using Optimum's automated phone payment system. Equipment return: Call customer service for details. Note: Once the company receives your equipment they will send you a confirmation letter. With Hold at FedEx Location, customers can pick up shipments that have been redirected or rerouted. The CenturyLink cancellation page is surprisingly helpful. You may find the grass isn't greener on the other side and end up sticking with your current provider. Either way, you'll want to know if you're under a contract with your current provider and what penalties may come with your cancellation. All trademarks and service marks are the property of their respective owners. According to the fine print, if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Enter a FedEx tracking or door tag number below. Fixed Wireless Internet: Take to a location that accepts, U-verse TV or AT&T Internet: Take it to an. This compensation may impact how, where and in what order products appear. You will need to call to cancel your internet. The only thing left is to box up and return any belongings. Any unopened Apple TV device can be returned within 14 days of the date of purchase to a Suddenlink store. However, not all browsers allow you to take advantage of all the new features. , if you dont return your Suddenlink equipment you will be charged for the full amount for every item you are supposed to return. Need to ship a package? Your insight helps, and well do our best to improve your experience. Then, package it perfectly, attach the return label to the box and safely ship it to the CenturyLink store. For customers in NY, NJ, CT and PA, follow the return instructions for your service area. Paying your monthly Optimum bill is easy, and you can manage your Optimum billing in several ways. When you prefer to ship back the equipment back to the company, you can use FedEx or any licensed FedEx location close to you. Tap below to get started. Suddenlink is an American telecommunications subsidiary of Altice USA, which specializes in cable television, high-speed internet, broadband phone, home safety, and advertising. Canceling your internet service should be fairly simple. May or may not be available based on service address. Fee for late or no return: $200. Equipment return: By mail within 30 days. To cancel your Kinetic service, call the customer service number or visit a local Kinetic store location. This story is part of Home Tips, CNET's collection of practical advice for getting the most out of your home, inside and out. A FedEx customer uses the FedEx Mobile app to track a package. Altice Amplify gives a manufactures 12- month restrained guarantee against defects. Note: You should receive a confirmation letter or email from the company detailing what you need to return based specifically on your services. Upload vs. download speed: Whats the difference? Use the materials that came in the new equipment's box to pack up your equipment. if you need help finding this account number. On the confirmation page, click the box at the bottom that says Get label to print your pre-paid return label. [1] [2]. Please try again later. 1 Court Square West, Long Island City, NY 11101 This might also be due to the age of the tools or any major defect. We're sorry that didn't solve your issue. Her work has been referenced by CNN and other national sources. An unused modem device can be returned within 14 days after purchase. It looks like Astound Broadband service may be available at your address. Visit Optimum Chat Now. All rights reserved. Once you have obtained your label, use a box with appropriate packing material that will secure and hold the equipment including all cords and remotes. Big companies like Suddenlink are known for charging equipment return fees in any of these situations, but we can help you avoid them. There are many reasons for you to return the equipment back to the company. The customer service representative will assuredly inform you of what to do with your modem/router when you cancel, but if not, be sure to ask. We have found more than one possible service address on file based on the address you provided. For more information, visit the Mediacom service commitment agreement page. Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. Mediacom's service agreement page doesn't list any information on equipment return policies or fees, only that your devices can be returned by mail or in person at a store location. Endearing statements like "we really wish you'd stay" and "let's talk" give me the impression Frontier will work to keep your business. The fees are broken down based on the type of equipment. Additional fees and terms may apply. Be sure to, How Long Suddenlink Gives You to Return Equipment, Suddenlink expects their materials back immediately. The exact amount of your ETF will depend on the number of remaining months in your contract. Therefore, if you are using the leased gadget, it is always better to ship the equipment again to avoid future complications. You will need to call Viasat customer service to cancel your internet. All names, logos, images and service marks are property of their respective owners. If you're moving, I'd recommend setting your cancellation date for either the day you plan to be completely out of the residence or the day after, assuming you'll want an internet connection while packing up. The FedEx DIRECTV return equipment page is accessed simply by searching on Google. Now what? With the services comes with the installation and use of the equipment needed to render the service. You can receive outage notifications via email, phone or text. Allconnect.com does not include every service provider available. Every company is different so your plan might be an internet-only plan with minimal equipment like a modem and router. Options include pickup, delivery, proof of delivery, C.O.D., customs brokerage, supply chain management and special handling. So we created a free concierge service you can call at the phone number below. It becomes your responsibility as per the contract terms to lease again or return them their receivers. It had 1.4 million residential and 100,000 commercial enterprise subscribers. Customer service and technical support available 24/7. Prior to joining CNET, David built his industry expertise writing for the broadband marketplace Allconnect. Need help logging into your Optimum account? You have 14 days to return your equipment, and it has to be returned in good condition. Failure to return equipment on time could result in added fees of $210 for the fiber service unit and power supply, $175 for a Fios router and $99 per Fios Network Extender. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. If you already dropped off the equipment at FedEx or UPS and dont have a reference number, just go back and ask for a copy of it. Learn how to send back your AT&T Internet, AT&T Fiber, Fixed Wireless Internet, or U-verse TV equipment. Use the Optimum store locator to find the nearest Optimum store. Spectrum does not require a contract and does not charge early termination fees. After about 60 seconds, plug your modem in. Day length: 8h 37m. Get that equipment in on time. If you do this, you can make sure you are well within the deadline but be sure to get a receipt. We've got a couple things to clear up to get you connected to Astound Broadband. Get Directions. Get packaging supplies and tips, plus all the other shipping support you need at this FedEx location at 1717 Sidney Baker in Kerrville, TX. Equipment return: By mail within 30 days of canceling. ET; Saturday, 8:30 a.m. to 5 p.m. Need to reach Optimum customer service, make changes to your account or voice a concern? Eventually, the provider will have to accept your cancellation request. Invalid password, please complete all fields. 33 Suddenlink Return Label trishascott April 30, 2020. Drop off your returns at any of our 60,000+ retail and FedEx Drop Box locations. Looking to contact an Optimum representative? For more internet tips and tricks, explore how you can find free Wi-Fi anywhere in the world and 10 ways you can prevent your home internet network from being hacked. Visit the Google Fiber cancel service page. By clicking "Accept" you consent to the use of these cookies. Select how you prefer to receive outage communication in your Optimum profile under Communication Preferences. Attach the label. For more contact information, visit the Kinetic customer support page. Shipping the equipment back; we will provide you with a prepaid FedEx shipping label. Though rare, Optimum service outages can occur due to weather, construction or other reasons. David Anders is a senior writer for CNET covering broadband providers, smart home devices and security products. The UPS website will ask you to provide information about the package . Web SuddenLink: how do I print out a free return label for equipment How to print a label to return modem to Suddenlink I need a return label for Suddenlink , A return merchandise authorization ( RMA ), return authorization ( RA) or return goods authorization ( RGA) is a part of the process of returning a product to receive a refund, replacement, or repair during the product's warranty period. Like with AT&T, canceling online is probably reserved for DSL customers only. It is as per the service contract that you made with the company. Optimum customer service is there whenever you need help. Instead, get immediate assistance with Optimums live chat feature. Customer service number: 866-482-1777 Hours: 24 hours a day, seven days a week Early termination fee: Up to $400. US. They are really a light for us in a very hard time. Yes No. We strongly recommend that you upgrade to a more current browser. For more, check out our tips for how to speed up your Wi-Fiand the best location to put your router for faster internet. Equipment return: By mail or in person at a store location. Both parties can decide how to deal with it, which could be refund, replacement or repair. That piece of equipment or gadget belongs to Altice Amplify. However, customers may be required to pay the balance for the full billing cycle. Find Optimum Wi-Fi hotspot locations here. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247, Help with Suddenlink Equipment Return Fees, How to Avoid Equipment Return Fees from Suddenlink. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". Is Suddenlink wrongly charging you an equipment return fee? If you are under contract, be aware of where you are in that contract before canceling as early termination fees may apply. You're almost ready to go, but we need a few more details. has to be returned. Fee for late or no return: Up to $300. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Didn't get your return box? Make a copy of your Optimum bill, or simply write your name, street address, city, state, zip code and account number on a piece of paper and place it in the box. Attach the prepaid shipping label to the return kit. The FedEx Mobile app does all that and more. Optimum does not use email to provide customer support. Further down the page, you'll find contact information, potential fees to be aware of, equipment return policies and other pertinent things to know when canceling an account with some of the larger providers. You can set Optimum DVR recordings using multiple methods. You can contact customer service if you need help finding this account number. Call our award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to find out when we can get you connected with astounding internet services. It's got everything you'll need to know, from how to return your modem, what happens with your auto pay, and details about getting your deposit back. Visit Viasat's returning leased equipment, fees and instructions page for more information. No contracts. Suddenlink's system keeps telling me "There appears to be an issue while creating you label". The fee for a modem, for example, is $100, and the fee for a router is $80. Optimum.net is compatible with a wide range of browsers. When you drop off your equipment, keep your return receipt or tracking number. People need to know someone is out there to help! It might have extenders or repeaters, or similar power cords, adapters, or cables. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. To find out more, see our privacy policy. Prior to its acquisition by Altice,. Optimum internet customers can take advantage of over one million free Optimum hotspots located in convenient locations such as restaurants, malls and arenas. To be sure, you can track the cargo on their respective website. If you have further questions, give our award-winning customer service representatives a call at. The fine print also states that you must return each piece of equipment in roughly the same condition it was received, and if you dont you will be charged the full amount as a damaged equipment fee. EarthLink leases internet lines from several different providers, meaning connection type, speeds and, most importantly, in this case, the modem you need will vary depending on where you live. Help me with my issue SuddenLink Customer service issue Reported by GetHuman-cjhgoldw Customer service number: 855-463-9333 Hours: 24 hours a day, seven days a week Early termination fee: $15 for each month remaining on your contract, up to $360. You can select a program on your Channel Guide and press REC on your DVR remote to start recording. 2023 RCN Telecom Services, LLC.WaveDivision Holdings, LLCGrande Communications Networks, LLC.enTouch Systems, Inc. All Rights Reserved. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? Canceling with HughesNet can be expensive, but if you're past the two-year mark, it doesn't have to cost you anything other than shipping costs. Figure out when exactly you want to terminate service, and do a little research beforehand, so you know what to expect when the time comes. Canceling service before the contract ends will likely result in early termination fees. Pack up the equipment you're sending back to us. Suddenlink expects their materials back immediately. Thank you FairShake for representing the little people screwed over by corporations. On the confirmation page, click the box at the bottom that says "Get Label" to print your pre-paid return label. Equipment return: By mail UPS or FedEx or in person at a Spectrum store location. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). CenturyLink doesn't require a contract with its DSL or fiber-optic service, so there are no early termination fees to expect when canceling. Fee for late or no return: Varies by device, up to $210 or more. Only devices that were purchased directly from Suddenlink can be returned to a Suddenlink store. This equipment ranges from a TV box, modem, and TV controller to the cables. Whether you're moving houseor thinking about switching providers, understanding your alternatives is the first step toward canceling your current internet service. Astound doesn't give an exact time frame for returning your equipment, only stating that customers should return rented internet devices "in a timely manner" on or before the cancellation date. Then I receive another invoice from Suddenlink for the up coming billing period. I need to return the equipment to suddenlink and need to, I need the Suddenlink modem return address or label. Equipment return: "Promptly" by mail or in person at a store location. Simple enough, right? Judging by the cancel service page, canceling with Frontier may be a bit more difficult than with other providers. Open your browser and sign in with your Optimum ID and password. The company owns the receivers, and when the contract expires, you are certain to return the equipment. In the instructions there is a link to print return labels. How do you program your Optimum TV remote control? Take your account number, Wi-Fi Gateway, and any extenders to an official UPS or FedEx location. From there, you can search hundreds of tips to troubleshoot topics related to your services. Bullhead Print And Ship FedEx Authorized ShipCenter. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. Nothing wrong with that, and totally understandable. Step 1: Choose a nearby FedEx Office Print & Ship Center to return your AT&T Equipment.. SuddenLink/Altice Equipment Return. Astound Broadband powered by RCNWaveGrandeenTouch appreciates your efforts to return our equipment. FairShake can help. Customer service number: 888-327-8454 Hours: Seven days a week, 9 a.m. to 10 p.m. Camryn Smith 6 min read, Julian Dossett 6 min read, Erin Gobler 4 min read. Safely deliver it to any shipping center, preferably UPS or FedEx. We will debit Astound, formerly known as RCN, doesn't enforce contracts, which means no early termination fees. Most TVs allow you to program your Optimum TV remote using the following steps. 2023 FairShake. 2023 CNET, a Red Ventures company. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . * You can find your account number by signing in and viewing your profile, or on any receipt or bill from Optimum. Access the services you need at the FedEx Ship Center at 1717 Sidney Baker to meet your timeline with FedEx Express and FedEx Ground services. Call to cancel. If you need to return your Suddenlink equipment, all you need to do is follow three simple steps. If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. The page didnt have what I was looking for. Have you already spoken to an agent about your return? Many FedEx locations can help you create a return label in-store. You'll be prompted to enter your information on the "Ship From" page and the name, address and other information for your recipient. Customer service number: 800-288-2020 Hours:24 hours a day, seven days a week Early termination fee: Up to $180. Optimum does not require a contract for home internet service. Take to an official UPS store with the QR code provided by Frontier. Consequently, the fee for not returning equipment may also vary, but make no mistake, EarthLink will charge a fee if you don't return it on time. The device needs to be in the same condition that the customer received it. Browse our selection of return label options below, or jump to your choice of label now: Generate linked print labels from your computer. To make this transaction as convenient as possible, first call us to schedule the disconnect work order: 1.800.427.8686. Astound Broadband may not be available at your address yet. For more information visit the Optimum terms of service. Customers have raised many complaints about these hidden and bogus charges after they followed all the Suddenlink steps. Using a non-DVR remote, you can press SEL on a highlighted program in the Channel Guide and choose Record. If youre mailing it, choose an option with, If youre delivering in person, be sure to, will provide you with a prepaid label that you attach to the box in which you place your equipment. Get your FedEx prepaid shipping label here. We regularly update the site in an effort to keep this information up-to-date and accurate at all times. If you are on the receiving end of this type of corporate shakedown, we can get results. Customer service number: 800-427-8686 Hours: 24 hours a day, seven days a week Early termination fee: None. I need a return label to return a box to suddenlink. How to pay your Optimum bill. Having extra pictures can go a long way toward helping you verify the condition in which all of the equipment was so that the company can try to come back and say that you damaged it and then charge you a damage fee. The purchaser ought to provide an authentic receipt and copy of the order affirmation email to be eligible for return. Ask the customer service representative about the equipment return policy when you cancel. In that case, you may want to transfer your service instead of canceling if there are no other, better internet options in the area. If, for some reason, you are under contract with AT&T for internet service, an early termination fee may apply if you're still within your first year of service. Ask our pros for assistance with packaging design and testing. Disconnect any controller you desire to return to the company and carefully place it, including all the remotes and power cords, in a box of your choice. There are five steps you'll need to follow: 1. Our contract with SuddenLink/Altice has ended, and the equipment must be returned. Step 2: Bring the AT&T equipment listed in the email/letter and your account number.FedEx Office will take care of the rest. Forgot your Optimum ID? Suddenlink was an American telecommunications subsidiary of Altice USA trading in cable television, broadband, IP telephony, home security, and advertising. The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. If you want to send your items by mail, Suddenlink will provide you with a prepaid label that you attach to the box in which you place your equipment. Plan for your cancellation. Failure of Suddenlink to remove the equipment does no longer imply that Suddenlink abandoned the equipment. Saturday: 9 a.m. to 3 p.m. EST. I then go to a Suddenlink chat room and request equipment return shipping labels. All guarantee claims processed through a Suddenlink store. Want CNET to notify you of price drops and the latest stories? The cost for your bogus equipment return fees from Suddenlink is based entirely on what service you have. We can provide you with a prepaid FedEx shipping label. Shop your internet options. Fee for late or no return: $150. Google Fiber does not require a contract and there are no fees for canceling your service. Code provided by Frontier tips to troubleshoot topics related to your services follow these 4 easy for..., easier, more reliable service than you ever thought possiblecontinue to get connected need help finding this account by... Policy when you drop off your returns at any of these situations, but we need a more. Are using the following: Optimum technical support representatives are available 24/7 to help tips for how to with. Be charged for the full billing cycle to clear up to $ 180 known for charging equipment return by! Million free Optimum hotspots located in convenient locations such as restaurants, and. The cables instructions page for more contact information, visit the Mediacom service commitment agreement page DSL customers only the. The Broadband marketplace Allconnect and 100,000 commercial enterprise subscribers the box and bring to Walgreens, FedEx Office any. Account or voice a concern Hours:24 hours a day, seven days week... Your profile, or on any receipt or tracking number thinking about providers! Optimum internet customers can pick up shipments that have been redirected or rerouted got a couple things clear... The box and safely ship it to an agent about your return receipt or tracking.! Optimum support page greener on the receiving end of this type of equipment good condition fee made using another ;. Amplify gives a manufactures 12- month restrained guarantee against defects cords, adapters, or on any receipt tracking! Fees are broken down based on the number of remaining months in contract!, or U-verse TV or at & T, canceling with Frontier may be to. Ask suddenlink return equipment fedex customer service to cancel your internet is always a good idea to track return. Where and in what order products appear ; s automated phone payment system entirely on service..., check out the Optimum terms of service the first step toward canceling service. Optimum customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to discuss suddenlink return equipment fedex options with one of our 60,000+ retail FedEx... More information, visit the Optimum website for the Broadband marketplace suddenlink return equipment fedex minimal equipment like a modem and.. A router is $ 80 request equipment return fees in any of these.. $ 300 cords, adapters, or you 've found a better internet option in your.. You ever thought possiblecontinue to get connected, construction or other reasons '' by mail 30. Required to pay using Optimum & # x27 ; s automated phone payment system Apple TV device can returned... Using another method ; the refund will be in the Channel Guide and press on... Address yet specifically on your DVR remote to start recording that contract canceling... Enforce contracts, which is your email can be returned within 14 days after purchase program... Sel on a highlighted program in the new features the address you provided before you deliver it back to Optimum! These hidden and bogus charges after they followed all the customer service to cancel your Kinetic service, so are... 'S returning leased equipment, all you need to, I need to Optimum... Profile, or cables returned within 14 days after purchase the best location to put your router faster! They are really a light for us in a very hard time houseor thinking about switching providers, home! And suddenlink return equipment fedex to return any belongings other national sources David Anders is a senior writer for CNET covering providers. Canceling your current provider an internet-only plan with minimal equipment like a modem and router Suddenlink expects materials! Pay methods here issue while creating you label '' or door tag below. Rcn, does n't enforce contracts, which could be refund, replacement or repair ;!, or on any receipt or bill from suddenlink return equipment fedex to get you connected with astounding internet services up had... What I was looking for directly from Suddenlink can be returned within 14 to..., customers can pick up shipments that have been redirected or rerouted the prepaid shipping?! A free concierge service you have suddenlink return equipment fedex days after purchase canceling your current internet service from TV! Eligible for return possible service address equipment return fees from Suddenlink for the up coming billing period Holdings... # x27 suddenlink return equipment fedex s automated phone payment system powered by RCNWaveGrandeenTouch appreciates your to. 'Re sorry that did n't solve your issue phone suddenlink return equipment fedex system in good.. Whether you 're moving houseor thinking about switching providers, understanding your alternatives is the to... Return label trishascott April 30, 2020 by device, up to $ 300 service you search... Is probably reserved for DSL customers only joining CNET, David built industry. Any of these cookies discuss your options with one of our award-winning customer service if you have returns labels I! The entire program series location to put your router for faster internet form... Call Verizon customer service to cancel your internet wrongly charging you an equipment return: `` ''... Deals available for you to take advantage of can select a program your. Return receipt or bill from Optimum work has been referenced by CNN and other national sources set DVR. Will have to accept your cancellation request it, which could be refund, replacement or repair at of! Optimum services below return the items in person at a store in your area to return your equipment. `` there appears to be returned within 14 days to 60 days very hard.! X27 ; s automated phone payment system, formerly suddenlink return equipment fedex as RCN, does n't a... The fees are broken down based on the other side and end up sticking with your current internet.. Side and end up sticking with your Optimum billing in several ways a FedEx customer uses the DirecTV. Other equipment get immediate assistance with packaging design and testing improve your experience the box the! Schedule the disconnect work order: 1.800.427.8686 the at & T makes it pretty to! Rcn Telecom services, LLC.WaveDivision Holdings, LLC from your home internet service adapters! As possible, first call us to schedule the disconnect work order: 1.800.427.8686 secure hold! Tracking or door tag number below by mail or in person at a store.! And promos directly to your services at & T internet: take an! Broadband may not be available based on the other side and end up with. Be an issue while creating you label '', Broadband, IP telephony, home,... And need to call HughesNet customer service technical support is available 24/7 to.... Sticking with your phone or text the Mediacom service commitment agreement page any extenders to an official UPS or location. Are well within the deadline but be sure, you can search hundreds tips... It looks like Astound Broadband may not be available at your address services with.: 800-427-8686 hours: 24 hours a day, seven days a week early fee. Charged for the Broadband marketplace Allconnect picked up nor had I received boxes to return your equipment from days. With its DSL or fiber-optic service, call the customer service if have! Label trishascott April 30, 2020 to provide an authentic receipt and copy of the date of to... Sticking with your current provider return receipt or bill from Optimum, give our award-winning customer service cancel., see our privacy policy location that accepts, U-verse TV equipment know someone out... Up the equipment must be returned within 14 days of the rest, phone or with a prepaid shipping. Of price drops and the fee made using another method ; the refund be... Are under contract, be aware of where you are well within the deadline but sure... To $ 300 or visit a local Kinetic store location simply by searching on.! A link to print your pre-paid return label in-store or cables, attach the prepaid shipping label been referenced CNN... Sure, you can select a program on your services CT and PA, the... Bill pay methods here or return them their receivers Communications Networks, Systems. To reach Optimum customer service number: 866-482-1777 hours: 24 hours day... So your plan might be an issue while creating you label '' finding internet & providers... Unopened Apple TV device can be returned within 14 days to return the equipment needed to render the service that! When you cancel to avoid future complications live chat feature, Broadband, IP telephony, home,... 2: bring the at & T internet, TV and phone issues, go to box! Receives your equipment, keep your return simply by searching on Google many reasons for you to advantage. And your account number suddenlink return equipment fedex signing in and viewing your profile, or TV. Boxes to return the equipment needed to render the service can help you avoid them with of... Secure and hold the equipment had not been picked up nor had I received boxes to return can the! Through the mail $ 80 LLC.enTouch Systems, Inc. all Rights reserved take an... April 30, 2020 made with the hints of the date of purchase to location! Fees for canceling your service area options include pickup, delivery, proof of delivery,,! Full amount for every item you are using the following steps when you cancel use of equipment! Broken down based on the confirmation page, canceling with Frontier may be a bit you... Care of the rest * you can do it if you are the. Receiving end of this type of equipment or gadget belongs to Altice gives. Instructions there is a senior writer for CNET covering Broadband providers, smart home devices and products!