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Which version of HTTP protocol you use? To really sell your interviewer on your ability, try to use a real world example where you used features and benefits to meet someone's needs in a sales related situation. While I would have a lot to learn regarding the duties of each individual on the team here at Standard Chartered, it is something that I would prioritize in my first days on the job so I would be able to troubleshoot issues quickly with customers. Especially around the holidays, I was often handling drawers with over $10,000 cash in them at the end of my shift. It was a long time back but did not asked my age or if I am a smoker. Over time, I've become very proficient at counting cash and using our Accubanker money counting machine. I interviewed at Standard Chartered Bank (London, England (UK)) in May 2017. Appearance, attitude, honesty and intelligence are key values that go with the interview. Interviews. Tell me about a time when you showed integrity in your work. 2. The banking industry thrives on team players with communication and listening skills who can help build internal and customer relations with individuals of diverse backgrounds. My duties include being the first line on phone contact for any incoming phone calls to our office, being the first face a customer sees when they walk in the door and managing our general email inbox. Looking back on that situation, I felt that it was the right thing to do given the situation that the customer was in and knowing she was a loyal customer of ours. When I learned the system two years ago, I was very quick to pickup and master the system. "A couple of years ago when I was working customer service in retail, a customer was looking for what happened to be a discontinued item of clothing for her sick mother. could you please describe yourself to me? And also perform non performance testing and perform DevOps operations..phew !! "After I had done my due diligence in getting to know the need's of the customer, my first step would be educating them on setting a personal budget that allows for savings. 27 Standard Chartered Interview Questions. Copyright © 2008–2020, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Do you have project management experience? All interview questions are created by and are not official interview questions for any organization listed on Tell me about a written project you had to tackle during your career. Online Application -- 2. Continue practicing by visiting these similar question sets. I interviewed at Standard Chartered Bank (Newark, NJ (US)) in April 2018. What It’s Really Like to Work at Some of the World’s Most Iconic Brands, 8 Companies Offering Seriously Good Financial Benefits, 10 UK Jobs Where You Can Earn More Than £65,000, The 25 Highest Paying Companies in the UK for 2019, 10 Highest Paying Entry-Level Jobs in the UK, The Best Questions to Ask at an Interview, According to a Hiring Manager, 5 Keys to Preparing for a Competency-Based Interview, Standard Chartered Global Business Services. With that information, I can them formulate the best customized plan for them and that is very important for them to know that my approach was created with their needs at the forefront. Our clients here at Standard Chartered expect top-tier service and products and we will expect you to do just that in this role. Commonly asked questions, as reported by candidates. The daily life of a Teller at Standard Chartered will require you to multi-task and handle many different duties within the day. What are the important factors that influence your decisions? Standard Chartered Interview Questions Answers, Standard Chartered Placement Papers, Standard Chartered Technical, HR Interview Questions, Standard Chartered Aptitude Test Questions, Standard Chartered Campus Placements Exam Questions in categories , WinRunner, Clear Case, CVS MapServer, Mechanical Engineering, Electrical Engineering, Marketing Sales, Banking Finance, Non Technical, … Some days these deposits are very large. 4. Our interviewing professionals will gladly review and revise any answer you send us. Technical. 6. For this question, your interviewer will be looking for you to expand upon your customer service experience past what they can see from your resume. Interview. To ensure repeat customers, I make sure that I am knowledgeable about our products and services, I'm proactive with their needs and I'm always accountable for any mistakes that are made on my organization's side of things. From the start of that job, I was trained on and have always prioritized being very safe with my cash register, never leaving it unlocked and unattended. You can also use the job description as a guide for some of the challenges you could encounter in this new role. Once I know their needs and goals moving forward, I can then take a wise approach to our product base to get them involved with the products that help them meet their goals. What is your experience in managing an overall performance appraisal process for your staff? If you like GeeksforGeeks and would like to contribute, you can also write an article using or mail your article to Use an example that explains the complexity of the situation. Your interview process reflects the value your company places on each candidate and, by extension, each employee. I applied online. I think these skills will translate nicely to this role here at Standard Chartered if I were to be hired.". Explore expert tips and resources to be more confident in your next interview. By reflectively listening to my customers, I'm able to get to know them quickly by name, learn a bit about them personally and learn their financial goals for the near and long term moving forward. We do not claim our questions will be asked in any interview you may have. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job that’s right for you. If a customer at Standard Chartered had increased savings as their main personal financial goal, what steps would you take with them to get them started down the right path? When able to, I triage email inquiries as needed. The process took 3 weeks. +Bonus: Get 27 financial modeling templates in swipe file. I applied via Company Website and was interviewed in Apr, 2019. By knowing our whole team, I can then put the customer in contact with the appropriate technician or manager. At the end of interview, HR told me that the feedback of the interview might be send out very late due to the holiday period. Application. ", "I plan to continue working in the banking industry as a branch manager, working my way up through attending training and participating in your leadership development program. I applied online while submitting my application, 3-4 days later I received an email to discuss with the human resources personnel to conduct phone screening. Final Round with Head of DepartmentTotal: 2 months.Got offer 2 days after the final round. This required me to tap into my ability to lead change management for my work and my team. I applied for the job and received job invitation. Allowing you to craft perfect responses for your next job interview. While your interviewer can see that you have employee management in your experience from your resume, this question is allowing you to really get into detail about what experiences you have in working through a performance appraisal process with your staff in the past. I interviewed at Standard Chartered Bank (New York, NY (US)) in September 2018. Interview questions and answer examples and any other content may be used else where on the site. On top of that, explain the importance of taking an empathetic approach with your customers and talk about why an empathetic approach is important when working with a customer on their financial needs. The process took 4+ months. To seal the deal for your interview, try to talk about times that you have went above and beyond the call of duty to provide the best service possible for a customer. I uncovered what motivated everyone on the team and took the initiative where others would not.". 1. With an additional 54 professionally written interview answer examples. What did you learn from that experience that you'll be able to bring the team here at Standard Chartered? At Standard Chartered, we pride ourselves on providing the best overall customer experience. "From an early age working on computers, I have pretty great word processing skills. Somehow I have managed to clear the round. Good Luck for their hunt, God knows what they wanted .. horrible experience in 3rd round..they were not supposed to take interview but time pass. I applied online. Application. Talk about my work experience, current projects I've worked on, my background. We discussed an appropriate time to speak over the phone and rely my work experiences. How did you handle that situation and what was the key for you to make things work with them? I interviewed at Standard Chartered Bank. As you answer, express that you would use a logical, yet tailored, approach with each customer in this situation. Why did you do so? For this question, your interviewer is looking to hear that you will handle these customers with the respect and ease necessary to ensure their satisfaction in service of the institution. Database of 37 Standard Chartered Bank interview questions - Wall Street Oasis I applied online. I proactively asked for their dining and entertainment preferences and with that list, I was able to work with our catering staff to ensure we had preferred items on the menus for the nights that he stayed and that we had a customized video game package in the musician's room for the his extended stay.

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